MAISON LELEU

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Effective Date: September 11, 2026‌

Welcome to the privacy policy of MAISON LELEU FURNITURE, operating through our official website www.maisonleleufurniture.com. This document is designed to clearly explain how we collect, use, store, disclose, and protect your personal information when you interact with our e-commerce platform, browse our curated selection of small home accents, make purchases, or access any of our site features. At MAISON LELEU, we have always held the belief that small home decor pieces can turn any ordinary space into a warm, personal sanctuary, and this same philosophy guides us to treat your personal data with the same care, attention to detail, and respect that we apply to every product we curate for our customers. We are committed to upholding the highest standards of data privacy, in full compliance with all applicable global data protection regulations, to ensure your trust in our services is well placed.

1. Information We Collect From You

We only collect information that is relevant to delivering a seamless, secure, and personalized shopping experience for every visitor and customer on our platform. The categories of information we may gather include the following:

1.1 Information You Provide Directly to Us

When you create an account on our Shop page, place an order, subscribe to our newsletter, submit a contact form on our Contact Us page, or engage with any customer support requests, you voluntarily share specific personal data with us. This information includes but is not limited to:

  • Your full name, billing address, shipping address, and contact phone number, to ensure we can process and deliver your purchased items ranging from our Bonsai Style Wire Tree Sculptures and Abstract Fluid Art Resin Paperweights to our curated ceramic vases and candle holders accurately and without delay
  • Your valid email address, to send you order confirmations, shipping updates, responses to your inquiries, and optional marketing communications that you have explicitly opted in to receive
  • Payment-related details such as your payment card number, billing name, and payment processing information, which we handle in full compliance with global payment security standards to ensure all your transactions on our site are fully protected
  • Any additional information you choose to share with our customer support team, such as special product customization requests, feedback about your past orders, or preferences related to our home decor collections.

1.2 Automatically Collected Information

As you browse our website, our systems automatically collect certain technical data to help us improve site performance, troubleshoot technical issues, and understand how visitors interact with our New Arrivals, best-selling Cozy Top Decor, and other product pages. This automatic information includes:

  • Your device type, operating system, unique device identifiers, internet protocol (IP) address, and browser type and version
  • Anonymous browsing behavior data, such as the pages you view on our site, the time and duration of your visits, product listings you click on, search terms you enter in our site search bar, and the pages that referred you to our www.maisonleleufurniture.com domain
  • Location-derived data, based on your IP address, to help us display region-appropriate shipping options, pricing, and relevant product recommendations that align with local customer preferences.

1.3 Information From Third-Party Sources

In limited circumstances, we may receive supplementary information about you from trusted third-party partners, such as payment processors, shipping carriers, and social media platforms, to verify your identity, prevent fraudulent transactions, and improve the accuracy of our customer records. This data is only collected and shared in full alignment with the privacy policies of these third-party providers, and we never request or receive sensitive personal information that is not necessary for the operation of our e-commerce services.

2. How We Use Your Collected Information

Every piece of personal data we collect from you is used for clear, transparent, legitimate purposes that directly relate to operating and improving our home decor e-commerce services. The core uses of your information include:

  • ‌Order Fulfillment and Transaction Processing‌: We use your name, shipping address, contact number, and payment details to process your purchases, complete payment verification, coordinate with our logistics partners to ship your selected items to your designated address, send you tracking updates, and process any eligible returns or exchanges in line with our published Refund and Returns Policy. For every order you place, this data ensures that your carefully curated home accent pieces are delivered to you safely, to help you turn your living space into that cozy, welcoming little sanctuary you love.
  • ‌Site and Service Optimization‌: The browsing behavior and technical device data we collect helps us identify which of our products are most popular among our 55,000+ global customers, fix broken links on our website, reduce page loading times, and tailor our product displays to match what visitors are most interested in. This allows us to constantly refine our catalog of more than 260 total products, to make sure we keep bringing new tiny decor joys that make every customer’s home feel more like themselves.
  • ‌Account Management and Customer Support‌: We use your account information to help you access your order history, save your preferred shipping addresses, manage your shopping cart, and respond promptly to any questions you send to us via our official contact email invmng@maisonleleufurniture.com, or when you reach out with inquiries at our physical location at 15 Rue des Saints-Pères, 75006 Paris, France, reachable at phone number +33 1 4296 8985. Our support team uses this information to resolve any issues you face quickly, to maintain our 97% customer satisfaction rate that we have built over our 6+ years of experience in the home decor industry.
  • ‌Personalized Communications‌: With your explicit opt-in consent, we will send you email newsletters with updates on our New In Now product arrivals, exclusive promotional offers, styling tips for using our home decor pieces, and announcements about limited collection launches. You can choose to unsubscribe from these marketing communications at any time, using the one-click unsubscribe link included in every marketing email we send.
  • ‌Fraud Prevention and Security‌: We use your personal data, alongside automated security monitoring tools, to detect unauthorized access attempts, identify fraudulent transaction activity, and protect both your personal information and our business from data breaches, identity theft, and other malicious online activities. This helps us maintain a safe shopping environment for every thousands of shoppers who keep coming back to our site to find new decor pieces for their homes.
  • ‌Legal Compliance‌: We process your personal information as required by applicable laws, regulatory requirements, valid judicial orders, or government requests, to meet all our legal obligations related to tax reporting, consumer protection, and e-commerce operation standards.

3. Sharing and Disclosure of Your Personal Information

MAISON LELEU FURNITURE never sells, rents, or leases your personal information to unrelated third parties for their own marketing purposes, without your explicit written consent. We only share your data with trusted third parties in the following limited, carefully vetted scenarios:

  • ‌Authorized Service Providers‌: We share necessary information with our pre-vetted business partners who perform critical operational functions on our behalf, including payment processing companies, international shipping carriers, cloud hosting providers, email marketing platforms, and IT security service providers. All of these partners are bound by strict data protection contracts that require them to protect your personal information to the same high standards we follow ourselves, and they are prohibited from using your data for any purposes outside of the services they are contracted to deliver for MAISON LELEU.
  • ‌Legal and Safety Disclosures‌: We may disclose your personal information if we are required to do so by a binding legal process, such as a court order, government regulatory investigation, or other official legal request. We may also share your data when we determine it is necessary to protect the legal rights, property, and personal safety of MAISON LELEU FURNITURE, our customers, our website visitors, or the general public, in compliance with all applicable laws.
  • ‌Business Transaction Transfers‌: In the event of a future merger, acquisition, full or partial asset sale, or other corporate restructuring involving MAISON LELEU FURNITURE, your personal information may be transferred to the relevant new entity as part of the business assets. We will provide advance explicit notice to all our registered customers before any such transfer takes place, along with clear information about any changes to our privacy practices that may result from the transaction.
  • Consented Disclosures: We may share your personal information with any other third party, only after you have given your clear, explicit, and informed consent for that specific data sharing activity.

4. Data Storage and Security Measures

We implement industry-leading, multi-layered technical, administrative, and physical security measures to protect your personal information from unauthorized access, accidental loss, alteration, disclosure, or destruction. All of the personal data you submit to our website is encrypted during transmission using up-to-date TLS 1.3 encryption protocols, so your information remains protected when it travels between your device and our servers. Our servers are hosted in secure, audited data centers that are protected by 24/7 physical access controls, firewalls, and continuous threat monitoring systems.

We restrict access to your personal data to only a very limited number of authorized MAISON LELEU team members, who need to access that information to perform their job duties related to order processing, customer support, or site maintenance. All of our team members complete regular data privacy training, and are bound by strict confidentiality agreements that prohibit them from misusing or unauthorized disclosing any customer personal information.

We will retain your personal information only for as long as it is strictly necessary to fulfill the purposes for which we originally collected it, including to complete any orders you placed, maintain your active account, resolve any ongoing disputes, enforce our user agreements, and meet all our mandatory legal and tax record-keeping requirements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it in full compliance with applicable data protection rules.

5. Your Rights and Choices Over Your Personal Data

As a valued customer of MAISON LELEU FURNITURE, you hold full, enforceable rights over the personal information we hold about you, in alignment with all applicable global data protection regulations. These rights include:

  • ‌Right to Access‌: You can submit a request to receive a full copy of all the personal data we have collected about you, at no additional cost, to verify what information we hold about you and confirm it is being processed lawfully.
  • ‌Right to Correction‌: If you find that any of your personal information in our records is inaccurate, incomplete, or out of date, you can contact us at any time to request immediate correction of that data. For example, you can update your saved shipping address, change your contact email, or edit your payment preferences directly through your Shop account page, or by reaching out to our support team.
  • ‌Right to Erasure‌: You have the right to request that we delete all of your personal information from our systems, under specific circumstances including when the data is no longer needed for the original purposes we collected it for, when you withdraw your consent to data processing, or when you object to the processing and we have no overriding legitimate legal grounds to continue holding your data. We will complete your erasure request within the timelines required by applicable law, except for information we are legally required to retain for mandatory tax, accounting, or regulatory compliance purposes.
  • ‌Right to Restriction of Processing‌: You have the right to request that we pause the processing of your personal data, in scenarios where you contest the accuracy of the data, where the processing is unlawful, where you no longer need us to process the data but you require us to retain it for legal claims, or when you have objected to processing and we are verifying our legitimate grounds for processing your information.
  • ‌Right to Data Portability‌: You can request to receive all of your personal data that you have provided to us, in a structured, commonly used, machine-readable format, or request that we transmit this data directly to another data controller you designate, where technically feasible.
  • ‌Right to Object‌: You have the full right to object to our processing of your personal information that is based on our legitimate business interests, at any time. We will stop processing your data unless we can demonstrate compelling, legitimate, overriding grounds for the processing that supersede your rights, or if we need to continue processing the data to establish, exercise, or defend legal claims. You also have the unconditional right to object at any time to the use of your personal data for direct marketing purposes, and we will immediately stop all marketing communications to you once you submit such a request.

To exercise any of these rights, you can send your request to our dedicated data management team at our official contact email invmng@maisonleleufurniture.com, or send a written request to our physical address at 15 Rue des Saints-Pères, 75006 Paris, France. We will respond to all valid privacy-related requests within 30 calendar days of receiving them, and we will never charge you any fee for processing your access, correction, or erasure requests unless your request is manifestly excessive, repetitive, or unfounded. In some cases, we may need to request additional information from you to verify your identity before we can action your request, to ensure we are not disclosing your personal data to any unauthorized party.

6. Cookies and Similar Tracking Technologies

Our website www.maisonleleufurniture.com uses cookies and other similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how you use our e-commerce platform. Cookies are small text files that are stored on your device when you visit our site. The types of cookies we use include strictly necessary cookies that are required for the website to function correctly (such as cookies that keep your shopping cart active as you browse between product pages), performance cookies that help us analyze site traffic and improve page loading speeds, functional cookies that remember your preferences such as your selected language and region, and optional marketing cookies that help us serve relevant product recommendations to visitors who have shown interest in our home decor collections.

You can fully control your cookie preferences at any time, by adjusting the settings in your internet browser. Most browsers allow you to refuse to accept new cookies, delete existing cookies, or set your browser to notify you whenever a new cookie is being sent to your device. Please note that if you choose to disable all strictly necessary cookies on our site, some core features of our e-commerce platform such as the ability to add items to your cart or complete a checkout process may not function correctly for you.

7. Protection of Minors

Our MAISON LELEU FURNITURE website and e-commerce services are designed exclusively for use by adults who are 18 years of age or older. We do not knowingly collect any personal information from children under the age of 16, and none of our product catalog is marketed directly to underage visitors. If we ever become aware that we have accidentally collected personal information from a child under 16 without verifiable parental consent, we will immediately take all steps to delete that information completely from our servers and records. If you believe we may hold any data collected from a minor, please contact our support team immediately so we can resolve this issue without delay.

8. International Data Transfers

MAISON LELEU FURNITURE is based in Paris, France, and we serve customers across all regions of the world. This means that in some cases, your personal information may be transferred to and processed in countries outside of your residential jurisdiction, which may have data protection laws that are different from the regulations applicable in your home country. Whenever we transfer your personal data across international borders, we implement appropriate safeguards to ensure that the transfer complies with all applicable data protection regulations, and that your personal information remains protected to the same strict standards required under your local privacy rules. These safeguards include using standard data protection clauses approved by the relevant regulatory authorities, and working exclusively with service providers that meet rigorous global data security compliance requirements.

9. Updates to This Privacy Policy

We may periodically update and revise this Privacy Policy to reflect changes in our business operations, new regulatory requirements, or updates to our website features and product offerings. When we make any material changes to this policy, we will update the “Effective Date” listed at the top of this document, and post the revised version on this page of our www.maisonleleufurniture.com website. For significant changes that substantially expand or alter how we process your personal information, we will also send you a direct notification via email to all registered account holders, before the new policy comes into effect. We encourage all our customers to review this Privacy Policy on a regular basis, to stay informed about how we are protecting your personal data.

10. Contact Information for Privacy Inquiries

If you have any questions, concerns, or complaints about this Privacy Policy, or about how we handle and process your personal information, you can reach our dedicated data protection team at any time using the following contact details:

  • Official Email Address: invmng@maisonleleufurniture.com
  • Physical Mailing Address: 15 Rue des Saints-Pères, 75006 Paris, France
  • Contact Phone Number: +33 1 4296 8985