Terms of Service – MAISON LELEU

‌Effective Date: September 11, 2026‌

Welcome to the Terms of Service for MAISON LELEU FURNITURE, the official e-commerce platform accessible at www.maisonleleufurniture.com. These terms form a legally binding agreement between you, the website user and shopper, and MAISON LELEU FURNITURE, a registered home decor brand based at 15 Rue des Saints-Pères, 75006 Paris, France. By accessing, browsing, creating an account, or completing any purchase on our website, you confirm that you have read, understood, and agreed to be bound by every provision outlined in this document, alongside all other operational policies published on our platform including our Privacy Policy, Shipping Policy, and Refund and Returns Policy.

At MAISON LELEU, we have built our brand around the core belief that small home decor pieces can turn any ordinary living space into a warm, personal sanctuary. Founded with the simple philosophy that beauty lives in the little details, we have curated more than 260 carefully selected, high-quality tiny home accents over our 6+ years of operation, serving over 55,000 returning shoppers globally who rely on our catalog to find small decor joys that make their home feel more like themselves. These Terms of Service are designed to ensure a transparent, secure, and fair experience for every member of our community, maintaining our 97% customer satisfaction standard for all interactions on our platform.

1. Eligibility to Use the Platform

Access to and use of www.maisonleleufurniture.com is restricted exclusively to individuals who are 18 years of age or older, or minors who hold valid legal parental permission to enter into binding purchase agreements on the platform. By creating an account or submitting an order, you confirm that you meet this age requirement, and that all information you provide to MAISON LELEU FURNITURE during account registration, checkout, or customer support interactions is accurate, complete, and up to date.

Our website is not designed for use by children under 16 years of age, and we do not knowingly collect any personal information from underage visitors. If you are a parent or legal guardian and believe your minor child has submitted personal data to our platform without your explicit consent, please contact our team immediately at invmng@maisonleleufurniture.com and we will fully delete all related information from our systems within 72 hours.

You agree that you will not use our platform for any unlawful or unauthorized purpose, in violation of any local, national, or international laws that apply to your residential jurisdiction. Any attempt to access restricted server areas of our website, overload our system via distributed denial of service attacks, or misuse platform features will result in immediate permanent restriction of your access to www.maisonleleufurniture.com.

2. Account Registration and User Responsibilities

To unlock full features of our platform including saved shopping carts, order history tracking, one-click checkout, and exclusive previews of our New In Now decor arrivals, you may choose to create a personal user account. When you register an account, you are required to provide a valid email address and set a unique, secure password. You are fully responsible for safeguarding your account login credentials, and for all activities that occur under your registered account.

You agree to notify our support team immediately if you detect any unauthorized access to your account, or any other security breach related to your profile. MAISON LELEU FURNITURE cannot and will not be held liable for any loss or damage arising from your failure to protect your login credentials, or any unauthorized purchases made on your account before you notify our team of the breach. We reserve the right to disable, suspend, or terminate any user account at our sole discretion if we detect account activity that violates these Terms of Service, involves fraudulent behavior, or poses a security risk to our platform, our team, or other shoppers in our community.

You may not create multiple duplicate user accounts to bypass promotional limits, abuse return policies, or manipulate product review features on our site. Any accounts found violating this rule will be permanently removed, and any pending orders associated with duplicate accounts may be canceled with no prior notification.

3. Product Information, Pricing, and Order Processing

Every product listed on our platform, from our Bonsai Style Wire Tree Sculptures, Abstract Fluid Art Resin Paperweights, and Magnetic Levitating Planet Models, to our full range of candle holders and ceramic vases, is described and displayed as accurately as possible on the relevant product page. We make every reasonable effort to ensure that all product photos, size specifications, material descriptions, and functional details match the actual items we hold in our inventory, but minor variations in color, texture, or finish may exist between the displayed digital image and the physical product you receive, due to differences in individual display screen settings and the handcrafted nature of many of our curated home accents. These minor natural variations do not qualify a product as defective, and are not eligible grounds for a return request under our Refund and Returns Policy.

All product prices listed on www.maisonleleufurniture.com are denominated in Euros (EUR), and are subject to change at any time without prior notice, at our sole discretion. We reserve the right to correct any accidental pricing errors that appear on our product pages, even after you have submitted an order. If the actual correct price of a product you ordered is higher than the incorrectly listed price on our site, we will contact you within 3 business days to inform you of the error, and give you the option to confirm your order at the correct price, or cancel your order for a full refund back to your original payment method. No order will be processed and dispatched under a significantly incorrect misprinted price.

Once you submit an order on our platform, you will receive an automated order confirmation email sent to your registered email address, confirming the details of your purchase. This email is not a formal acceptance of your order. Our formal acceptance of your order is only completed once our quality control team has verified your selected items are in stock, passed our pre-dispatch inspection, and marked your order as dispatched in our system. We reserve the right to cancel any order for legitimate reasons including product stock shortages, identified fraudulent transaction activity, inaccurate pricing information, or situations where our team cannot verify the shipping or contact details you provided during checkout. If your order is canceled after your payment has been processed, we will issue a full refund to your original payment method within 7 business days.

All promotional offers, discount codes, and limited-time deal events published on our site are subject to explicitly stated usage limits and expiration dates. One discount code cannot be combined with other active promotional offers unless clearly stated otherwise in the promotion terms, and each unique user is restricted to use a single one-time discount code once, to prevent misuse of our promotional programs. We reserve the right to void any discount applied to your order if we detect the discount was obtained through unauthorized means or in violation of the promotion rules.

4. Payment Terms

All payments for orders placed on www.maisonleleufurniture.com are processed via our industry-standard, PCI-compliant third-party payment service providers. MAISON LELEU FURNITURE does not store full sensitive payment card details on our own internal servers, to ensure maximum security for all your transaction data. By submitting payment information on our checkout page, you confirm that you are legally authorized to use the selected payment method for your order.

You are fully responsible for covering all applicable charges related to your order, including product prices, calculated shipping fees displayed to you before checkout, and any applicable local import duties, value-added taxes, or customs processing fees that apply to international shipments sent outside of metropolitan France and the European Union. These extra local customs charges are determined by the regulatory authorities in your destination country, and are not under our control. MAISON LELEU FURNITURE will not be held liable for any delays, extra costs, or penalties that arise from your failure to comply with your local customs regulations when receiving our international shipments.

In cases where a payment is disputed or charged back without valid justification through your payment provider, we reserve the right to restrict your access to our platform permanently, and take appropriate legal action to recover the full value of the disputed order, plus all related administrative and legal costs incurred by our team in resolving the unauthorized chargeback.

5. User Conduct and Prohibited Activities

When you access and use www.maisonleleufurniture.com, you agree that you will not engage in any of the following prohibited activities:

Copying, reproducing, distributing, publicly displaying, or reselling any of our product images, product descriptions, original platform content, or brand assets for commercial purposes without our explicit written prior consent. All content published on our website, including text, graphics, logos, photos, and code, is the exclusive intellectual property of MAISON LELEU FURNITURE, and is protected by international copyright and trademark laws.
Using any automated tool, bot, crawler, or scraping program to access, extract, or harvest data from our website in large volumes, without submitting a formal written request and receiving our explicit permission for this activity.
Posting or transmitting any malicious code, viruses, or harmful software that is designed to disrupt, damage, or compromise the functionality of our website, our servers, or the user experience of other shoppers on our platform.
Submitting false, malicious, or misleading product reviews, fake customer feedback, or inappropriate offensive content in our public comment sections or product review areas. We reserve the right to remove any content that violates this rule, and ban any users found posting abusive or fraudulent review content.
Impersonating any MAISON LELEU FURNITURE team member, other website user, or third-party individual or entity, or falsifying your identity information to mislead other parties on our platform.
Using our website or any of our purchased products for any illegal activities that violate applicable local laws, including intellectual property infringement, counterfeit production, or other unauthorized commercial operations.

6. Limitation of Liability

MAISON LELEU FURNITURE, our directors, employees, logistics partners, and authorized service providers will in no event be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or any products you purchase from our platform. This includes but is not limited to lost profits, lost savings, business interruption costs, or emotional distress damages, even if we have been advised of the possibility of those damages occurring in advance.

Our total aggregate maximum liability for any claim related to your order, your use of our site, or any dispute between you and MAISON LELEU FURNITURE is strictly limited to the total purchase value of the specific order you paid to us that is the subject of the claim. Some regional jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you, in alignment with the mandatory consumer protection laws in your local area.

7. Modifications to Services and Terms

MAISON LELEU FURNITURE reserves the right to modify, suspend, or discontinue any part of our website services, product catalog, or platform features at any time, with or without prior notice to users. We will not be held liable to you or any third party for any modification, suspension, or permanent discontinuation of all or part of our platform operations.

We may also periodically update and revise these Terms of Service to reflect changes to our business operations, new regulatory requirements, or updates to our platform features. When we make material changes to this document, we will update the Effective Date listed at the top of this Terms of Service page, and post the revised version on our website. For significant changes that alter your user rights substantially, we will send an explicit notification email to all registered account holders before the revised terms come into formal effect. Your continued use of our website after the revised terms take effect constitutes your full acceptance of all updated provisions in the new Terms of Service.

8. Governing Law and Dispute Resolution

These Terms of Service are governed by and interpreted in full accordance with the laws of France, without regard to its conflict of law rules. Any dispute, claim, or disagreement arising out of or related to your use of www.maisonleleufurniture.com, your purchase orders, or these Terms of Service will first be resolved through good faith negotiation between you and our dedicated support team. You may submit any dispute inquiry to our team at invmng@maisonleleufurniture.com, or contact us via our physical address at 15 Rue des Saints-Pères, 75006 Paris, France, or our phone line at +33 1 4296 8985‌‌.

If the dispute cannot be resolved amicably through negotiation within 30 calendar days after we receive your dispute submission, all unresolved claims will be submitted to the exclusive jurisdiction of the courts located in Paris, France.

9. Severability and Full Agreement

If any individual provision outlined in these Terms of Service is found to be invalid, illegal, or unenforceable by a competent judicial authority, the remaining provisions of this document will remain in full force and effect, and the invalid provision will be replaced with a valid, enforceable clause that most closely matches the original intended purpose of the removed provision.

This document, alongside our published Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitutes the full, complete agreement between you and MAISON LELEU FURNITURE, and supersedes all prior oral or written informal agreements, communications, or understandings related to your use of our e-commerce platform. No modification to these Terms of Service will be recognized unless it is published formally by our team on our website, or communicated to you in a signed written document issued by an authorized representative of MAISON LELEU FURNITURE.

Thank you for being part of the MAISON LELEU community, and for choosing our curated small decor pieces to build the cozy, personal little sanctuary you love.